Privacy Policy

THE HEALTHIEST CHOICE BARCELONA, S.L.U. (tax ID B67334276), Carrer Consolat de Mar 37-39, 1º 1ª, 08003 Barcelona, Spain. For anything about your data, write to hola@thehealthiestchoicebcn.com.

• Your account: first name, last name, email, phone and password (stored encrypted).
• Delivery details: the home or office addresses you give us.
• Orders: what you order, for which days, amounts and discounts.
• Allergies and intolerances: only if you tell us, so we can prepare your food safely. This is health data and we only handle it with your explicit consent.
• Payments: handled by Stripe. We never see or store your card details.
• Messages: what you send us through the contact form, email or WhatsApp.
• Newsletter: your email, if you subscribe.
• Browsing: only if you accept analytics or advertising cookies (see the cookie policy).

• Preparing, delivering and charging your orders and running your account: needed to fulfil our contract with you.
• Taking your allergies into account: your explicit consent, which you can withdraw at any time from your account.
• Invoicing and tax duties: legal obligation.
• Answering your messages: your consent when you write to us.
• Sending you the weekly menu and offers: your consent when you subscribe. You can unsubscribe from any email.
• Measuring visits and our ads: your consent in the cookie banner.

We make no automated decisions and build no profiles that affect you.

• Account data, addresses and allergies: while you have an account. If you ask us to delete it, we erase them.
• Orders and invoices: 6 years, as commercial and tax law require.
• Messages: until your question is resolved, and one year at most.
• Newsletter: until you unsubscribe.

We never sell your data. Only the providers we need to serve you see it, under contracts that oblige them to protect it:

• Stripe (payments), Ireland.
• Hetzner (servers hosting the website and database), Germany.
• Postmark (order and account emails), United States.
• Mailchimp (newsletter), United States.
• Kombo (printing the labels on your meals), Spain.
• Google Analytics and Meta (Facebook and Instagram), only if you accept their cookies.

When a provider is outside the European Union, the transfer relies on the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.

At any time you can ask us to access, correct or delete your data, limit or object to its use, receive it in a format you can take to another service, and withdraw your consent. Write to hola@thehealthiestchoicebcn.com and we will reply within 5 working days.

If you think we have not handled your data properly, you can complain to the Spanish Data Protection Agency (www.aepd.es).

You must be at least 14 years old to create an account.

The website always uses an encrypted connection, passwords are stored encrypted, access to data is limited to those who need it, and we make daily backups.